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SES designed for clinics

Your own Sales Auditor with AI

Grialink automates the entire process: find new leads with AI, generate post-sale sequences, and analyze every call so no lead is lost...and Much More

Prospector AI

Find your ideal leads with AI

Search for potential leads using natural language. Grialink connects to Apollo.io to automatically enrich every contact with phone, email, company, and more.

1

Natural language search

Type what you're looking for in plain English — "dermatologists in Miami with 50+ employees" — and Prospector AI instantly finds matching leads.

  • Search by role, industry, location, company size
  • AI-powered query understanding
  • Real-time results from Apollo.io database
  • Filter by verified emails and phone numbers
Prospector AI search interface with natural language query Prospector AI search interface with natural language query
Prospector AI search results showing enriched contact data Prospector AI search results showing enriched contact data
2

Enriched results at a glance

Every result comes pre-enriched with contact details, company info, social profiles, and relevance scoring — ready to add to your pipeline.

  • Up to 800 enriched contacts per month
  • Phone, email, LinkedIn, and company data
  • One-click add to pipeline or sequence
  • Export contacts to CSV or sync with SES
3

Deep contact intelligence

Click on any contact to see their full profile: employment history, social profiles, company revenue, technologies used, and AI-generated outreach suggestions.

  • Full employment history and current role
  • Company details: revenue, size, industry
  • AI-suggested personalized outreach angles
  • Direct integration with Outreach Engine
Contact detail modal with enriched profile data Contact detail modal with enriched profile data

See Prospector AI in action

Outreach Engine

Automated sequences that keep leads warm

Build multi-step email cadences, optimize copy with AI, and track opens and replies from the same workspace as your pipeline.

Sequences + Email AI Optimizer

Enroll contacts from Prospector or your CRM, send from verified domains, and let AI refine subject lines and body copy before each send.

  • Multi-step email sequences with custom domains
  • Email AI Optimizer for subject lines and body copy
  • Open, click, and bounce tracking via SendGrid
  • One-click enroll from Prospector or Contacts
  • A/B testing and smart send scheduling
Cadences
Step 1 · Email AI optimized

Subject: Quick question about your clinic growth goals

Step 2 · Follow-up

Scheduled +2 days · open tracking enabled

Email AI Optimizer
Smart Pipeline

Track every opportunity from first contact to close

Visual Kanban pipelines pre-configured for healthcare. 7 stages with SLA tracking, appointment linking, and real-time conversion analytics.

Visual pipeline management

Drag and drop deals through customizable stages. Track monetary value, appointment dates, SLA compliance, and conversion rates — all in one view.

  • Pre-built templates for dental, aesthetic, and dermatology clinics
  • 7-stage pipeline with 2h–72h SLA per stage
  • Monetary value tracking per opportunity
  • Link appointments directly to pipeline deals
  • Real-time conversion rate per stage
Smart Pipeline Kanban board with healthcare-specific stages Smart Pipeline Kanban board with healthcare-specific stages

Full pipeline overview

See your entire lead acquisition funnel expanded. Identify bottlenecks, track SLA breaches, and optimize every stage of the conversion process.

Expanded view of Smart Pipeline showing all stages and deals Expanded view of Smart Pipeline showing all stages and deals

See Smart Pipeline in action

Smart Calendar

Schedule appointments seamlessly

Integrated calendar with Google Calendar sync, automated reminders, and smart scheduling to reduce no-shows and maximize your clinic's time.

Create appointment modal with lead data and calendar sync Create appointment modal with lead data and calendar sync

Quick appointment creation

Create appointments in seconds with auto-fill from your pipeline contacts. Link to specific deals, set reminders, and sync instantly with Google Calendar.

  • Auto-fill lead data from pipeline contacts
  • Google Calendar two-way sync
  • Automated email and SMS reminders
  • Custom appointment types per service
  • Timezone-aware scheduling
  • No-show tracking and rebooking suggestions

See Smart Calendar in action

Grial Bots

AI assistants for WhatsApp and phone

Automate business reports on WhatsApp and let AI Receptionist answer calls, qualify leads, and book appointments. Included on Pro and Scale.

WhatsApp Assistant

Connect your WhatsApp Business number, receive automated sales reports, and ask business questions in natural language.

  • OTP verification and secure connection
  • Daily, weekly, or monthly report delivery
  • Sales metrics and pipeline summaries on demand
  • English and Spanish report language
Weekly sales report · ROAS 4.2x · 18 new leads
How did Botox consults perform this week?

AI Receptionist

Answer inbound calls with AI, qualify leads, book appointments, and hand off to your team when needed. Plugs into Dialer IVR flows.

  • Custom voice, hours, and business catalog
  • Appointment booking with Calendar sync
  • IVR node in Grialink Dialer flows
  • Call transfer to agents when qualified
IVR flow
Inbound call
AI Receptionist
Book appointment
Transfer agent
Grialink Dialer

Cloud phone system built for sales teams

Search and buy Twilio numbers, dial from the browser, build IVR flows, and review every call with AI scoring.

Everything in one dialer

From click-to-call on a contact record to full IVR trees with AI Receptionist nodes. Minutes included on Starter plans and above.

  • Buy and configure US phone numbers
  • Browser-based dialpad and call history
  • Visual IVR builder with AI Receptionist node
  • CNAM caller ID and business profile setup
  • Call Analytics AI scoring on completed calls
app.grialink.com/dialer

Dialer / Recent calls

Calls today

24

Avg. duration

4m 12s

AI score

8.6

Maria Lopez

Outbound · 5m 02s

91

John Smith

Inbound · 2m 48s

74
AI Analytics Hub

Sales, marketing, and calls in one hub

Real-time KPIs, Meta and Google Ads performance, and AI call scoring. Everything your revenue team needs without switching tools.

AI Analytics Hub Sales Dashboard with real-time KPIs AI Analytics Hub Sales Dashboard with real-time KPIs

Sales Hub overview

Monitor close rates, show rates, pipeline health, and team performance with AI-generated insights and actionable alerts.

  • Real-time KPIs: close rate, show rate, ROAS
  • AI Call Quality Score with coaching insights on every call
  • Calls report by agent and by service
  • Team leaderboards and revenue forecasting
  • Conversion funnel analysis by pipeline stage

Marketing Insights

Unified Meta Ads and Google Ads analytics. Spot creative fatigue, compare CPL across campaigns, and act on AI recommendations.

  • ROAS and CPL tracking across ad accounts
  • Creative fatigue detection on active campaigns
  • Channel comparison: Meta vs Google performance
  • Budget and audience insights powered by AI

Marketing Insights

Last 7 days

ROAS

4.8x

Healthy

Avg. CPL

$42

Meta · Google
Botox consults · Meta ROAS 5.1x
Dental implants · Google Creative fatigue

Connected with the tools you use

Google
Facebook
Apollo.io
GoHighLevel
RingCentral

Ready to see Grialink in action?

Schedule a personalized demo and discover how to automate lead acquisition, scheduling, and retention at your clinic.

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