Privacy Policy

Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, contact or authentication data, billing addresses, and debit/credit card numbers.

Sensitive information. We do not process sensitive information.

Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link here: https://stripe.com/privacy.

Information automatically collected. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Google Calendar data. If you choose to connect your Google Calendar account through our Services, we access your calendar data via Google OAuth 2.0 authentication. This includes calendar events, event metadata (titles, times, attendees, descriptions), and your Google email address. We securely store OAuth 2.0 access tokens and refresh tokens to maintain your connection. We only request the minimum scopes necessary to provide our scheduling and calendar synchronization features.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts.

• To deliver and facilitate delivery of services to the user.

• To respond to user inquiries/offer support to users.

• To send administrative information to you.

• To fulfill and manage your orders.

• To enable user-to-user communications.

• To request feedback.

• To send you marketing and promotional communications (with your consent).

• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure.

• To identify usage trends.

• To determine the effectiveness of our marketing and promotional campaigns.

• To save or protect an individual's vital interest.

We may need to share your personal information in the following situations:

Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we use Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice.

Business partners. We may share your information with our business partners to offer you certain products, services, or promotions.

Google Calendar integration. If you connect your Google Calendar, we process your calendar data solely to provide scheduling features within our Services. We do not share your Google Calendar data with any third parties. Our use of Google Calendar data adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Scope of access. When you authorize your Google account, we may request access to Google Calendar data (events, schedules, attendees) and basic profile information (name, email address) through Google OAuth 2.0.

OAuth tokens. We securely store OAuth 2.0 access tokens and refresh tokens, encrypted at rest using AES-256 encryption. These tokens are used exclusively to access your Google data on your behalf and are never shared with third parties.

Limited Use disclosure. Grialink's use of Google user data is limited to providing and improving the calendar synchronization and scheduling features within our platform. We do not use Google user data for serving advertisements. We do not allow humans to read your Google user data unless: (a) we have your affirmative agreement, (b) it is necessary for security purposes (e.g., investigating abuse), (c) it is necessary to comply with applicable law, or (d) our use is limited to internal operations and the data has been aggregated and anonymized.

Data retention and deletion. Your Google Calendar data and associated OAuth tokens are retained only while your account is active and the Google Calendar integration is enabled. You may disconnect your Google Calendar integration at any time through your account settings at app.grialink.com, which will trigger the immediate deletion of your stored OAuth tokens and cached Google Calendar data from our servers.

Account deletion. Upon deletion of your Grialink account, all Google-related data — including OAuth tokens, cached calendar data, and any derived data — will be permanently and irreversibly deleted from our systems within 30 days.

Revoking access. In addition to disconnecting the integration from your Grialink settings, you can revoke Grialink's access to your Google account at any time by visiting your Google Account permissions page at https://myaccount.google.com/permissions.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. These measures include AES-256 encryption, multi-factor authentication, role-based access control (RBAC), and comprehensive audit logging.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at info@grialink.com.

Account information. If you would at any time like to review or change the information in your account or terminate your account, you can: log in to your account settings and update your user account, or contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may email us at info@grialink.com or contact us by post at:

Ezi Group LLC (DBA Grialink)

info@grialink.com

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To request to review, update, or delete your personal information, please contact us at info@grialink.com.