Start where you are. Grow from there.
Compare included features, users and usage. Start with what your team needs and expand as your operation grows.
No contracts · Cancel anytime
Free
Try the essentials.
- 10 enriched prospects
- 50 AI credits
- 1 agent · 1 line
- Basic prospecting
- 1 segment · 1 team
Starter
Prospecting + dialer.
- 20 enriched prospects
- 1,500 AI credits
- Dialer · 1,000 min included
- 5 agents · 5 lines
- 5 sequences · 5 segments
- 1,000 emails/mo
- 5 teams
Pro
Full AI sales stack.
- 50 enriched prospects
- 5,000 AI credits
- Dialer · 3,000 min included
- Grial Bots + Call Analysis AI
- Smart dashboard
- 10 agents · 10 lines
- 5,000 emails/mo
- 3 sub-accounts
Scale
For growing orgs.
- 100 enriched prospects
- 12,000 AI credits
- Dialer · 6,000 min included
- Grial Bots + Call Analysis AI
- Smart dashboard
- 20 agents · 20 lines
- 50,000 emails/mo
- Unlimited teams · 5 sub-accounts
Enterprise
CustomBuilt for large networks.
- Custom agents & lines
- Dedicated support + SLA
- Custom onboarding
- Enterprise security
Compare plans at a glance
Limits and included modules — aligned with app onboarding.
| Feature | Free | Starter | Pro | Scale | Enterprise |
|---|---|---|---|---|---|
| Channels | |||||
| Web chat, email and social inboxes | Included | Included | Included | Included | Included |
| WhatsApp Business API | Not included | Included | Included | Included | Included |
| Your own phone numbers | Not included | Included | Included | Included | Included |
| SMS on your numbers | Not included | Included | Included | Included | Included |
| Call routing (IVR) | Not included | Included | Included | Included | Included |
| Grial Bots | |||||
| Grial Front Desk — answers and books | Not included | Not included | Included | Included | Included |
| Grial Scheduler — confirms and reschedules | Not included | Not included | Included | Included | Included |
| WhatsApp Copilot — scheduled reports | Not included | Not included | Included | Included | Included |
| Grial Mind — inboxes, reports & actions | Not included | Not included | Included | Included | Included |
| AI and automation | |||||
| Grial Auditor — call transcription and scoring | Not included | Not included | Included | Included | Included |
| AI credits / mo | 50 | 1,500 | 5,000 | 12,000 | Custom |
| Smart dashboard (insights) | Not included | Not included | Included | Included | Included |
| Automation rules | Not included | Included | Included | Included | Included |
| Prospecting and outreach | |||||
| Enriched prospects / mo | 10 | 20 | 50 | 100 | Custom |
| Email sequences | Not included | 5 | 5 | Unlimited | Custom |
| Emails / mo | Not included | 1,000 | 5,000 | 50,000 | Custom |
| Contact segments | 1 | 5 | Unlimited | Unlimited | Custom |
| Appointments and pipeline | |||||
| Pipeline templates by specialty | Included | Included | Included | Included | Included |
| Google Calendar two-way sync | Included | Included | Included | Included | Included |
| Automatic appointment reminders | Not included | Included | Included | Included | Included |
| Limits and support | |||||
| Agents · lines | 1 · 1 | 5 · 5 | 10 · 10 | 20 · 20 | Custom |
| Dialer minutes included | Not included | 1,000 | 3,000 | 6,000 | Custom |
| Sub-accounts | Not included | Not included | 3 | 5 | Custom |
| Teams | 1 | 5 | Unlimited | Unlimited | Custom |
| Dedicated support + SLA | Not included | Not included | Not included | Not included | Included |
Native Integrations
Need more capacity?
Add agents, credits, or emails anytime — no plan change required.
Security built for your business
Access controls, encryption, and audit trails to protect client and team data — without claiming certifications we do not hold yet.
* Usage policy: Lead limits reset monthly. AI services are subject to fair use terms to ensure optimal engine performance. Prices shown do not include VAT where applicable.
Frequently Asked Questions
The answers you need before deciding.
Does it integrate with WhatsApp Business?
Can I sync appointments with Google Calendar?
What happens if I run out of AI credits?
Can I manage multiple branches or businesses?
What communication channels are supported?
Can I start with the Free plan?
Can I migrate contacts from another platform?
Is my data secure?
Is there a paid-plan trial?
Start free and scale when ready
The Free plan never expires. Explore the platform with no commitment and upgrade when you're ready.