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Start where you are. Grow from there.

Compare included features, users and usage. Start with what your team needs and expand as your operation grows.

No contracts · Cancel anytime

Free

$0 /mo

Try the essentials.

  • 10 enriched prospects
  • 50 AI credits
  • 1 agent · 1 line
  • Basic prospecting
  • 1 segment · 1 team
Start free

Starter

$99 /mo

Prospecting + dialer.

  • 20 enriched prospects
  • 1,500 AI credits
  • Dialer · 1,000 min included
  • 5 agents · 5 lines
  • 5 sequences · 5 segments
  • 1,000 emails/mo
  • 5 teams
Get started
Popular

Pro

$199 /mo

Full AI sales stack.

  • 50 enriched prospects
  • 5,000 AI credits
  • Dialer · 3,000 min included
  • Grial Bots + Call Analysis AI
  • Smart dashboard
  • 10 agents · 10 lines
  • 5,000 emails/mo
  • 3 sub-accounts
Get started

Scale

$349 /mo

For growing orgs.

  • 100 enriched prospects
  • 12,000 AI credits
  • Dialer · 6,000 min included
  • Grial Bots + Call Analysis AI
  • Smart dashboard
  • 20 agents · 20 lines
  • 50,000 emails/mo
  • Unlimited teams · 5 sub-accounts
Get started

Enterprise

Custom

Built for large networks.

  • Custom agents & lines
  • Dedicated support + SLA
  • Custom onboarding
  • Enterprise security

Compare plans at a glance

Limits and included modules — aligned with app onboarding.

Feature Free Starter Pro Scale Enterprise
Channels
Web chat, email and social inboxes Included Included Included Included Included
WhatsApp Business API Not included Included Included Included Included
Your own phone numbers Not included Included Included Included Included
SMS on your numbers Not included Included Included Included Included
Call routing (IVR) Not included Included Included Included Included
Grial Bots
Grial Front Desk — answers and books Not included Not included Included Included Included
Grial Scheduler — confirms and reschedules Not included Not included Included Included Included
WhatsApp Copilot — scheduled reports Not included Not included Included Included Included
Grial Mind — inboxes, reports & actions Not included Not included Included Included Included
AI and automation
Grial Auditor — call transcription and scoring Not included Not included Included Included Included
AI credits / mo 50 1,500 5,000 12,000 Custom
Smart dashboard (insights) Not included Not included Included Included Included
Automation rules Not included Included Included Included Included
Prospecting and outreach
Enriched prospects / mo 10 20 50 100 Custom
Email sequences Not included 5 5 Unlimited Custom
Emails / mo Not included 1,000 5,000 50,000 Custom
Contact segments 1 5 Unlimited Unlimited Custom
Appointments and pipeline
Pipeline templates by specialty Included Included Included Included Included
Google Calendar two-way sync Included Included Included Included Included
Automatic appointment reminders Not included Included Included Included Included
Limits and support
Agents · lines 1 · 1 5 · 5 10 · 10 20 · 20 Custom
Dialer minutes included Not included 1,000 3,000 6,000 Custom
Sub-accounts Not included Not included 3 5 Custom
Teams 1 5 Unlimited Unlimited Custom
Dedicated support + SLA Not included Not included Not included Not included Included

Native Integrations

Meta Ads
Google Ads
Apollo.io
GoHighLevel
RingCentral

Need more capacity?

Add agents, credits, or emails anytime — no plan change required.

Extra prospects · +50 enriched for $35 Extra AI credits · +5,000 for $35 Extra emails · +5,000/mo for $25 Extra agent + line · $20/mo Extra admin · +1 for $10/mo

Security built for your business

Access controls, encryption, and audit trails to protect client and team data — without claiming certifications we do not hold yet.

MFA authentication
Roles & permissions (RBAC)
Audit logs
Anti-bot protection
Encryption in transit & at rest (TLS + modern practices)

* Usage policy: Lead limits reset monthly. AI services are subject to fair use terms to ensure optimal engine performance. Prices shown do not include VAT where applicable.

Frequently Asked Questions

The answers you need before deciding.

Does it integrate with WhatsApp Business?
Yes, Grialink has native WhatsApp Business API integration. You can send and receive messages, automate appointment reminders, and follow up on leads directly from the platform.
Can I sync appointments with Google Calendar?
Yes, we offer bidirectional sync with Google Calendar via OAuth. Appointments created in Grialink automatically appear in your calendar, and vice versa.
What happens if I run out of AI credits?
You can purchase additional credit packages as a monthly add-on without changing plans. Unused credits do not roll over. You can also upgrade your plan to get more credits included.
Can I manage multiple branches or businesses?
Yes, the Scale plan includes multi-account capacity with up to 5 sub-accounts and 20 agents. Enterprise offers custom limits for large networks.
What communication channels are supported?
WhatsApp Business API, Instagram DMs, Facebook Messenger, Email, Live Web Chat, Telegram, LINE, SMS (via Twilio), and a generic API channel for custom integrations. All channels are included in every plan.
Can I start with the Free plan?
Yes, the Free plan never expires. You can explore the platform at no cost and upgrade to a paid plan when you're ready to unlock advanced AI features and more capacity.
Can I migrate contacts from another platform?
Yes, you can bulk import contacts and also use Prospector AI to enrich data from Apollo.io. If you need assisted migration, our team helps you at no additional cost.
Is my data secure?
We use MFA, roles & permissions (RBAC), audit logs, anti-bot protection, and encryption in transit and at rest. Grialink is not HIPAA or SOC 2 certified. Do not use the platform to store or process PHI that requires HIPAA compliance.
Is there a paid-plan trial?
Yes. Paid plans include a 14-day trial in the onboarding flow at app.grialink.com.

Start free and scale when ready

The Free plan never expires. Explore the platform with no commitment and upgrade when you're ready.